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DESCRIPTION:Pamela Herd (Georgetown University) will present "Unlocking the
Front Door: \;Reducing Compliance Costs and Improving SNAP Retention
through Pre-Population" \;as part of the CPR Seminar Series. \;Abs
tract: \;Policymakers have shown an increasing willingness to reduce a
dministrative burdens that are impeding access to critical social safety n
et programs. One commonly proposed tool\, which was highlighted in a recen
t Presidential Executive Order\, involves pre-filling forms for applicants
with existing administrative data. We test the effectiveness of “pre-fill
ed forms” as a technical instrument to reduce compliance costs and adminis
trative burdens. We argue that the nature of this intervention\, and its e
ffects\, depends greatly on how it is implemented\, contingent on factors
such as policy design. We study the effect of pre-populating eligibility r
enewal forms when beneficiaries’ clients' recertify their eligibility in t
he Supplemental Nutrition Assistance Program (SNAP). As many as one-third
of beneficiaries lose coverage during recertification\, often due to their
failure to navigate administrative procedures. Using a field experiment i
nvolving over 20\,000 cases\, we find that being offered the chance to use
a webform pre-filled with information from their initial application incr
eases the chance that clients submit the form by 11 percent. Our analysis
shows that\, in our case\, the effects of pre-filling are concentrated at
the initial stages of the application\, where applicants authenticate thei
r status by providing personal information and case number. The results po
int to the promise of reducing churn off programs at the re-certification
stage by making administrative data that the client previously provided ea
sily accessible to them\, and paying particular attention to early stages
of the process. \; \;For more information\, please contact Aly
ssa Kirk.
DTEND:20221006T210000Z
DTSTAMP:20260511T205247Z
DTSTART:20221006T193000Z
LOCATION:
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SUMMARY:CPR Seminar Series: Pamela Herd
UID:RFCALITEM639141151678865488
X-ALT-DESC;FMTTYPE=text/html:Pamela Herd (Georgetown University) will pr
esent "Unlocking
the Front Door: \;Reducing Compliance Costs and Improving SNAP Retent
ion through Pre-Population" \;as part of the CPR
Seminar Series. \;Abstract: \;Policymakers have
shown an increasing willingness to reduce administrative burdens that are
impeding access to critical social safety net programs. One commonly prop
osed tool\, which was highlighted in a recent Presidential Executive Order
\, involves pre-filling forms for applicants with existing administrative
data. We test the effectiveness of “pre-filled forms” as a technical instr
ument to reduce compliance costs and administrative burdens. We argue that
the nature of this intervention\, and its effects\, depends greatly on ho
w it is implemented\, contingent on factors such as policy design. We stud
y the effect of pre-populating eligibility renewal forms when beneficiarie
s’ clients' recertify their eligibility in the Supplemental Nutrition Assi
stance Program (SNAP). As many as one-third of beneficiaries lose coverage
during recertification\, often due to their failure to navigate administr
ative procedures. Using a field experiment involving over 20\,000 cases\,
we find that being offered the chance to use a webform pre-filled with inf
ormation from their initial application increases the chance that clients
submit the form by 11 percent. Our analysis shows that\, in our case\, the
effects of pre-filling are concentrated at the initial stages of the appl
ication\, where applicants authenticate their status by providing personal
information and case number. The results point to the promise of reducing
churn off programs at the re-certification stage by making administrative
data that the client previously provided easily accessible to them\, and
paying particular attention to early stages of the process. \; \;<
span style="background-color: rgba(0\, 0\, 0\, 0)\; color: inherit\; font-
family: inherit\; font-size: inherit\; text-align: inherit\; text-transfor
m: inherit\; white-space: inherit\; word-spacing: normal\; caret-color: au
to">
For more information\, please contact Alyssa Kirk.
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