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DESCRIPTION:"Social media monitoring in the public sector: The role of digi
 tal volunteers during the #ParisAttacks."&nbsp\;Ines Mergel\,&nbsp\;Associ
 ate Professor of Public Administration and International Affairs and PARCC
  Research Associate&nbsp\;Description: The November terror attacks in Pari
 s have shown the potential of social media for information vetting purpose
 s. While formal emergency responders\, embassies\, and other government or
 ganizations moved valuable information to social media platforms\, digital
  volunteers from around the world were activated to monitor and vet social
  media content. The trusted online actors stepped in and filled the gap be
 tween citizens and formal responders to monitor rumors and hoaxes\, diffus
 e false information\, and replicate formal information from government org
 anizations. These Virtual Operation Support Teams fill an important role i
 n an increasingly networked environment\, when bureaucratic organizations 
 have to focus on response and recovery actions on the ground and don't hav
 e the resources and capacities to monitor social media minute-by-minute.Pi
 zza will be served. &nbsp\;Follow us on Facebook at: PARCCatMaxwell\, twee
 t \n#ConvolnConflict.
DTEND:20151203T183000Z
DTSTAMP:20260308T205004Z
DTSTART:20151203T173000Z
LOCATION:
SEQUENCE:0
SUMMARY:Conversations in Conflict Studies presents: Ines Mergel
UID:RFCALITEM639085854046638588
X-ALT-DESC;FMTTYPE=text/html:<p></p><p><b>"Social media monitoring in the p
 ublic sector: The role of digital volunteers during the #ParisAttacks."</b
 >&nbsp\;<b><a href="http://www.maxwell.syr.edu/pa/Mergel\,_Ines/" title="I
 nes Mergel"><i>Ines Mergel</i></a>\,&nbsp\;</b>Associate Professor of Publ
 ic Administration and International Affairs and PARCC Research Associate<b
 r>&nbsp\;<br>Description: The November terror attacks in Paris have shown 
 the potential of social media for information vetting purposes. While form
 al emergency responders\, embassies\, and other government organizations m
 oved valuable information to social media platforms\, digital volunteers f
 rom around the world were activated to monitor and vet social media conten
 t. The trusted online actors stepped in and filled the gap between citizen
 s and formal responders to monitor rumors and hoaxes\, diffuse false infor
 mation\, and replicate formal information from government organizations. T
 hese Virtual Operation Support Teams fill an important role in an increasi
 ngly networked environment\, when bureaucratic organizations have to focus
  on response and recovery actions on the ground and don't have the resourc
 es and capacities to monitor social media minute-by-minute.<br><i>Pizza wi
 ll be served.</i> &nbsp\;Follow us on Facebook at: <a href="https://www.fa
 cebook.com/PARCCatMaxwell" title="&quot\;PARCCatMaxwell&quot\;">PARCCatMax
 well</a>\, tweet \n#ConvolnConflict.<br><br></p><p></p>
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