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BEGIN:VTIMEZONE
TZID:Eastern Standard Time
BEGIN:STANDARD
DTSTART:20251102T020000
RRULE:FREQ=YEARLY;BYDAY=1SU;BYHOUR=2;BYMINUTE=0;BYMONTH=11
TZNAME:Eastern Standard Time
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
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BEGIN:DAYLIGHT
DTSTART:20250301T020000
RRULE:FREQ=YEARLY;BYDAY=2SU;BYHOUR=2;BYMINUTE=0;BYMONTH=3
TZNAME:Eastern Daylight Time
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
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BEGIN:VEVENT
DESCRIPTION:This workshop will help you understand the fundamentals of conf
 lict management theory\, including how various conflict styles affect the 
 way you and others deal with conflict. Among other things\, you will learn
  about reflective listening\, a powerful de-escalation technique that can 
 help people deal with high emotions associated with interpersonal conflict
  to allow room to effectively address conflict.&nbsp\;Catherine Gerard\, p
 rofessor emerita and former director of PARCC at the Maxwell School will l
 ead the free workshop. 
DTEND:20240927T173000Z
DTSTAMP:20260512T222141Z
DTSTART:20240927T160000Z
LOCATION:
SEQUENCE:0
SUMMARY:Conflict Management Center Presents: Basic Conflict Management Skil
 ls
UID:RFCALITEM639142069010008840
X-ALT-DESC;FMTTYPE=text/html:<p>This workshop will help you understand the 
 fundamentals of conflict management theory\, including how various conflic
 t styles affect the way you and others deal with conflict. Among other thi
 ngs\, you will learn about reflective listening\, a powerful de-escalation
  technique that can help people deal with high emotions associated with in
 terpersonal conflict to allow room to effectively address conflict.&nbsp\;
 </p><p>Catherine Gerard\, professor emerita and former director of PARCC a
 t the Maxwell School will lead the free workshop. </p>
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