Hennepin County, Minnesota
We are partnering - along with University of Minnesota and USDA - to redesign the Supplemental Nutrition Assistance Program (SNAP) annual income re-certification process.
The goal is to improve regular re-certification by clients, to reduce administrative costs created when households unnecessarily exit SNAP and then return to the program. Administrative churn—when a household exits and enters SNAP within a four month period— imposes costs both on the household and on the agency processing the case. Churn is relatively common, occurring in 17 to 28 percent of cases within a single year according to a six-state study of FY2011 data. This project, currently underway, is expected to also improve customer service and, ultimately, the well-being of the target population.
More to come soon