Ms. Colleen Cicotta continues her studies in the EMPA program to complement her
ongoing public service at the local and state level, working to improve
educational opportunities for all learners. She is currently the Associate
Director for Literacy Initiatives at the Mary Ann Shaw Center for Public and
Community Service at Syracuse University. She holds a B.A. in English
Communication and French Language and Literature with a C.A.S. in Conflict
Resolution from the Maxwell School of Public Citizenship.