• CASES AND SIMULATIONS

  • Sector: Nonprofit

  • Balancing Competition within a Homeless Services Provider Network: Brookfield County's Continuum of Care

    Nonprofit human service organizations operate in an environment that is simultaneously collaborative and competitive. This simulation prompts students to work through a common scenario that occurs among local homeless and housing service providers as they are forced to manage complex and ongoing competition-collaboration dynamics. AUTHOR: Kelly LeRoux, University of Illinois at Chicago. Honorable mention, Best Teaching Simulation Competition, 2012
     

    Collaboration Gone Awry: A Struggle for Power and Control over Service Delivery in the Non-Profit Sector.

    In this simulation, entitled "Exploring Perspectives of Individual Collaborating Organizations," several nonprofit and government agencies come together to develop and implement a streamlined first response protocol for victims of sexual assault and domestic violence. Students practice collaborative problem solving from the perspective of five organizations and their representatives. AUTHORS: Melissa Brazil and Eli Teram, Wilfrid Laurier University, Canada. Honorable mention, Best Teaching Simulation Competition, 2010

     

    Collaboration Gone Awry: A Struggle for Power and Control over Service Delivery in the Nonprofit Sector

    In this case, entitled "The Action Committee Collaboration Initiative," several nonprofit and government agencies struggle as they come together to develop and implement a streamline first response for victims of sexual assault and domestic violence. AUTHORS: Melissa Brazil and Eli Teram, Wilfrid Laurier University, Canada. Honorable mention, Best Teaching Case Competition, 2009

     

    David Green- Delivering Quality Eyecare in the Developing Countries through Collaborative Systems

    Sustainable healthcare systems have gained prominence in recent times, and social entrepreneurs have been playing an instrumental role in addressing critical healthcare issues through cost-effective methods, innovative approaches, and collaborative interventions. This case is about American social entrepreneur David Green, who revolutionized eye care by providing low-cost Intraocular Lenses to the poor, creating in the process a ripple effect on corporate medical equipment manufacturers, governments, and the regulators of various countries.  AUTHORS: K.B.S. Kumar and Indu Perepu, IBS Center for Management Research (ICMR). Winner of the Glendal E and Alice D. Wright Prize Fund for Conflict and Collaboration Studies in International Development, 2018. 

     

    DeBola: A Prisoner's Dilemma Simulation-Game for NGOs

    DeBola is a prisoners dilemma simulation-game for teaching collaborative problem solving, conflict analysis and resolution, negotiation, and decision-making. Specifically, it does so in the context of NGOs and mission-driven organizations. Set against the background of ongoing Ebola outbreaks in Africa, a scenario right out of today’s headlines, it offers participants the sense of applying their analysis and skills to real-world problems.  AUTHOR: Noam Ebner, of Creighton University School of Law. Winner First Place, Best Teaching Simulation Competition 2017

     

    From Alliance to International: The Global Transformation of Save the Children

    This case examines how leaders in Save the Children, a large International NGO were driven to consider major organizational transformation, how they created a sense of urgency around the case for change, and how they created a coalition for change. It also illustrates implementation issues that may arise when large INGOs undergo significant transformation, and points to signals of early results. AUTHORS: Steven J Lux and Tosca Maria Bruno-VanVijfeijken, Maxwell School of Citizenship and Public Affairs, Syracuse University. Snow Foundation Award for Best Case or Simulation in Collaborative Nonprofit Management, 2013.
     

    Guardian Ad Litem of Madison County

    Examining the conflict surrounding a nonprofit organization that attempts to separate into two independent agencies, this case focuses on the negotiations and obstacles to a successful transition. AUTHORS: Trent A. Engbers, Indiana University, and Kristin Bishay, Monroe County Court Appointed Special Advocates Inc. Honorable mention, Best Teaching Case Competition, 2011

     

    HIV Prevention, Treatment, and Education Utilizing the Tools of Collaborative Governance or Why is a 545-Mile Bicycle Ride A Case Study of Collaborative Governance?

    This case study examines how AIDS/LifeCycle, a 7-day, 545-mile bicycle ride down the California coastline, is an exceptional example of effective nonprofit management and fundraising, successful collaborative governance, social networking, service co-production via both fundraising and volunteer service delivery, and social capital building.  AUTHOR: Mark W. Davis, Department of Public Policy and Administration, West Chester University of Pennsylvania.  Honorable Mention, Best Teaching Case Competition, 2016.
     

    Implementing the Earned Income Tax Credit at AccountAbility Minnesota

    This case highlights the leadership and management of a small nonprofit organization responding to predatory financial products targeted at the very customers served by the organization. A growing problem, a small organization, the risks involved and limited investment capital. AUTHOR: Jodi Sandfort, Humphrey School, University of Minnesota. Snow Foundation Award for Best Case or Simulation in Collaborative Nonprofit Management, 2011

     

    Leading IslandWood

    In the context of an outdoor education nonprofit startup organization, this case demonstrates how managers who arrive in new positions with the aim and intention of making significant change face challenges that require the practice of strategies to effectively navigate the political, operational, and authorizing environments in which they find themselves. The case communicates the quandary of managers who aim to bring an organization’s ambitious vision to reality and the techniques they must learning to systematic ally determine its direction and priorities. AUTHORS: David Cook and Lauren Guzauskas, Daniel J. Evans School of Public Affairs, University of Washington. Snow Foundation Award for Best Case or Simulation in Collaborative Nonprofit Management, 2012

     

    Learning about Individual Collaborative Strengths: A LEGO Scrum Simulation

    Growing research on individual collaborative strengths emphasizes the need to reconsider traditional approaches to development. This simulation is an experiential learning opportunity that designed to help students understand their strengths and the ways in which individual collaboration styles impact group processes and outcomes. AUTHORS: Heather Getha-Taylor and Alexey Krivitsky, School of Public Affairs and Administration, University of Kansas. First place, Best Teaching Simulation Competition, 2013
     

    New Funding, New Beginnings: To Collaborate or Not to Collaborate

    As donors shift the focus of their funding, nongovernmental organizations must respond. This case presents recurrent challenges NGOs face in their work and highlights important management and governance issues that are impacted by shifts in funding, including collaboration as a strategic option. AUTHORS: Khaldoun AbouAssi, Bush School of Government and Public Service, Texas A&M University, and Catherine Herrold, Indiana University Lilly Family School of Philanthropy. Third Place Award, Best Teaching Case Competition, 2014

     

    Oltre La Norma! Collaborating for the Reconstruction of Teatro Petruzzelli in Bari

    When the Petruzzelli Theatre in Bari, Italy, was destroyed by arson in 1991, people in the public and private sectors, representing profit and nonprofit organizations at the local and national level, took part in the public debate on about next steps and possible ways of funding the rebuilding of the theater. This case helps students explore the methods used for the construction of collaborative processes or governance and to discuss the skills of the manager in the public sector who will manage the network of people involved. AUTHORS: Ornella Larenza, Alex Turrini, and Greta Nasi, SDA Bocconi School of Management, Bocconi University. Honorable mention, Best Teaching Case Competition, 2013
     

    Pablo-Burford Sustainable Water Quality Network

    This simulation focuses on two countries that face a water crisis and must work together to protect their shared underground aquifers. The existing international agreements do not provide the means to resolve the numerous disputes. Therefore community groups organize a meeting of network members called ''the Summit," the purpose of which is to reach agreement amongst primary stakeholders on the major issues surrounding groundwater quality and availability.  AUTHORS: Adapted by Rosemary O'Leary and Rob Alexander (2011) with permission from the Sustainability Challenge Foundation.
     

    Pioneer Scouts of Rose Ravine- CASE

    The merger between two youth serving nonprofits uncovers a financial and managerial crisis. The case presents the challenge of overcoming culture and vested interests to enact transformative change. AUTHOR: Trent A. Engbers, University of Southern Indiana. Honorable mention, Best Teaching Case Competition, 2017
     

    Place to Call Home: Addressing Dublin’s Homelessness

    As services for the homeless evolved in Dublin, Ireland, from 1990 to 2010, complex policy and organizational issues arose. Provision of services by a number of voluntary, nonprofit organizations, as well as state agencies, resulted in an uncoordinated and uneven response. This case challenges students to assess what options are open to policy makers, government agencies and service organizations as they strive to meet the objective of ending homelessness. AUTHORS: Mary-Lee Rhodes and Gemma Donnelly Cox, Trinity College Dublin, and Ann Torres, National University of Ireland, Galway. First Place Award, Best Teaching Case Competition, 2013
     

    Politics of Structuring Interorganizational Collaboration and the Selection of 'Good Clients'

    In the context of a network of organizations that work with troubled youth, this case challenges students to think more critically about interorganizational collaboration. Specifically, it provides an opportunity to understand the politics of structuring interorganizational relations, and to sensitize students to the way seemingly rational interorganizational arrangements may mask processes that serve organizational interests by facilitating the selection of "good clients." AUTHOR: Eli Teram, Wilfrid Laurier University. Honorable mention, Best Teaching Case Competition, 2012

     

    Trust as an Asset: Building a Managed Service Organization within MACC

    Through the example of the Metropolitan Alliance of Community Centers (MACC), a coalition of human service organizations in the twin cities of St. Paul and Minneapolis, this case highlights the dynamics of inter-organizational relationships — the dual tracks of collaboration, those which emphasizes the human process of developing shared values and trust, the those which emphasizes the technical management skills needed when developing innovations that stretch across organizational boundaries. AUTHORS: Jodi Sandfort and Timothy Dykstal, University of Minnesota. First Place Winner, Best Teaching Case Competition, 2007

     

    When a Highway Divides a City: Improving Decision Making in Syracuse, New York

    This case centers on Syracuse, New York, which is polarized over a critical transportation infrastructure question. Interstate 81, running through the heart of downtown, is rapidly deteriorating, and deciding what to do about the aging Interstate is a vexing problem that challenges lawmakers, planning officials, and citizens to make many decisions affecting their community. AUTHOR: Jack Becker, Maxwell School, Syracuse University. Second Place Award, Best Teaching Case Competition, 2014