• CASES AND SIMULATIONS

  • Policy Area: Social Services/Welfare

  • Balancing Competition within a Homeless Services Provider Network: Brookfield County's Continuum of Care

    Nonprofit human service organizations operate in an environment that is simultaneously collaborative and competitive. This simulation prompts students to work through a common scenario that occurs among local homeless and housing service providers as they are forced to manage complex and ongoing competition-collaboration dynamics. AUTHOR: Kelly LeRoux, University of Illinois at Chicago. Honorable mention, Best Teaching Simulation Competition, 2012
     

    Collaboration Gone Awry: A Struggle for Power and Control over Service Delivery in the Non-Profit Sector.

    In this simulation, entitled "Exploring Perspectives of Individual Collaborating Organizations," several nonprofit and government agencies come together to develop and implement a streamlined first response protocol for victims of sexual assault and domestic violence. Students practice collaborative problem solving from the perspective of five organizations and their representatives. AUTHORS: Melissa Brazil and Eli Teram, Wilfrid Laurier University, Canada. Honorable mention, Best Teaching Simulation Competition, 2010

     

    From Alliance to International: The Global Transformation of Save the Children

    This case examines how leaders in Save the Children, a large International NGO were driven to consider major organizational transformation, how they created a sense of urgency around the case for change, and how they created a coalition for change. It also illustrates implementation issues that may arise when large INGOs undergo significant transformation, and points to signals of early results. AUTHORS: Steven J Lux and Tosca Maria Bruno-VanVijfeijken, Maxwell School of Citizenship and Public Affairs, Syracuse University. Snow Foundation Award for Best Case or Simulation in Collaborative Nonprofit Management, 2013.
     

    HIV Prevention, Treatment, and Education Utilizing the Tools of Collaborative Governance or Why is a 545-Mile Bicycle Ride A Case Study of Collaborative Governance?

    This case study examines how AIDS/LifeCycle, a 7-day, 545-mile bicycle ride down the California coastline, is an exceptional example of effective nonprofit management and fundraising, successful collaborative governance, social networking, service co-production via both fundraising and volunteer service delivery, and social capital building.  AUTHOR: Mark W. Davis, Department of Public Policy and Administration, West Chester University of Pennsylvania.  Honorable Mention, Best Teaching Case Competition, 2016.
     

    Implementing the Earned Income Tax Credit at AccountAbility Minnesota

    This case highlights the leadership and management of a small nonprofit organization responding to predatory financial products targeted at the very customers served by the organization. A growing problem, a small organization, the risks involved and limited investment capital. AUTHOR: Jodi Sandfort, Humphrey School, University of Minnesota. Snow Foundation Award for Best Case or Simulation in Collaborative Nonprofit Management, 2011

     

    Joint Action Plan- Negotiations on the Iran Nuclear Deal

    This negotiation simulation is based on the negotiations held in 2014-15 between selected stakeholders in the international community and Iran to limit its nuclear program in return for the lifting of international sanctions. It also addresses the role of culture in negotiations. AUTHORS: Anil Raman, an officer in the Indian Army, is currently a graduate student in the Global & Area Studies Department at the University of Wyoming and Steven Smutko, who prepared the training note,  Spicer Chair of Collaborative Practice in the Haub School of Environment and Natural Resources at the University of Wyoming.  Honorable mention in Best Teaching Simulation Competition 2016.
     

    Kujichagulia: Actively Building a Public-Nonprofit Community Partnership

    How does a government organization engage a cultural community to reform service delivery for disadvantaged citizens? This case demonstrates how giving a cultural community an active role in addressing their problems requires a fundamental shift in the way government does business. It also provides a glimpse into the challenges of collaborative management in two organizations with dramatically different goals and methods of going about their work. AUTHORS: Catherine Eichers Penkert, Nicholas Dobbins, and Jodi Sandfort, University of Minnesota. First Place, Best Teaching Case Competition, 2008

     

    Place to Call Home: Addressing Dublin’s Homelessness

    As services for the homeless evolved in Dublin, Ireland, from 1990 to 2010, complex policy and organizational issues arose. Provision of services by a number of voluntary, nonprofit organizations, as well as state agencies, resulted in an uncoordinated and uneven response. This case challenges students to assess what options are open to policy makers, government agencies and service organizations as they strive to meet the objective of ending homelessness. AUTHORS: Mary-Lee Rhodes and Gemma Donnelly Cox, Trinity College Dublin, and Ann Torres, National University of Ireland, Galway. First Place Award, Best Teaching Case Competition, 2013
     

    Simple Network Collaborative Process

    Government increasingly relies on networks of providers to deliver goods and services, involving multiple, autonomous organizations working together toward a goal. This simulation, meant for management courses that cover interorganizational collaboration, allows students to experience and discuss the rewards and challenges of a collaborative network process. AUTHOR: Julia Carboni, School of Public and Environmental Affairs, Indiana University. Honorable mention, Best Teaching Simulation Competition, 2013
     

    The End of Diversity Policy? Wake County Public Schools and Student Assignment

    The diversity policy, adopted by Wake County Public Schools in 2000, was instated to achieve socioeconomic diversity in the district's schools. The policy required schools to have no more than 40 percent of students on free or reduced lunch status and no more than 25 percent of students achieving below grade level.  In the spring of 2010, the Wake County Board of Education voted to end the diversity policy, claiming the policy was the cause of disruptive long-distance busing and school instability for students.  AUTHORS: Jenni Owen and Megan Kauffmann, Sanford School of Public Policy and Center for Child and Family Policy at Duke University. First Place Winner, Best Teaching Case Competition, 2015.  
     

    Tobacco Settlement Distribution Simulation

    After a state receives a $2.5 billion tobacco settlement, public officials must negotiate over how the funds will be allocated. This simulation asks students to operate in a network of public organizations, concerned taxpayers, policy advocates, and elected officials as they balance advocacy and inquiry and work toward both common and diverse goals. AUTHORS: Linda Blessing and Bette F. DeGraw, Arizona State University. Honorable mention, Best Teaching Simulation Competition, 2007