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  • Conflict and Collaboration, Certificate of Advanced Study

    Online, On-campus, or Both

  • Learn conflict management skills you will use every day.

    of employers list conflict management skills in job postings
    projected growth for conflict-related occupations by 2026
    Learn to:
    1. Analyze how conflicts start and develop
    2. Identify how to intervene in conflicts
    3. Assess your own ability to deal with conflict
    4. Apply skills in communication, negotiation, mediation, and engagement
  • Scholarships Available 
    Apply online

    Flexible learning format

    Online (Stand-alone)

    The online certificate program delivers a experience that expands on the quality of the Maxwell School’s renowned on-campus programs. Students meet in real time to share diverse insights and collaborate on solutions to conflicts they face in their own work lives and communities.

    Live, 100% Online Classes

    Webcam-enabled classes bring students face-to-face with their classmates and faculty, allowing you to practice the skills we teach with faculty and peers. Coursework, typically offered in the evening, is authored and led by Maxwell faculty.

    Multimedia Coursework

    Assignments include interactive videos, real-world case studies, readings, and collaborative projects.

    Flexible Schedule

    Assignments reinforce classroom discussion and are available 24/7 online and via the mobile app.

    Technical Support

    Our team is available to help you acclimate to the online platform or resolve technical difficulties.

    Hybrid (Stand-alone)

    You also have the option to participate in our residential intensive Summer Institute, which adds flexibility to your program timeline by pairing online offerings with traditional campus learning. Immerse yourself for intensive one-week, 3-credit courses in skills-based conflict training. Summer Institute course offerings may vary from year-to-year. Course schedules for the upcoming summer session are provided during the spring semester.

    On-Campus (Stand-alone or Concurrent)

    Enroll in this Maxwell certificate and tailor your program with elective courses offered across the University's 13 schools and colleges. From public health to environmental science to education to regional studies, the skills you learn in our Conflict and Collaboration program can be applied to all areas.

    If you are already enrolled in a graduate degree program at Syracuse University, you may complete this certificate concurrently with your degree. Speak with your academic advisor about your goals and your course schedule.

    >> Download a list of courses that can be applied to your Conflict and Collaboration certificate. (pdf)

  • Curriculum

    1 Core Course (3 credits)

    PAI 601: Fundamentals of Conflict Studies

    This course is unique to Maxwell as it builds off our interdisciplinary approach to conflict that leverages broad perspectives about social conflicts and collaborative governance to solve problems. This course provides an introduction to a broad range of areas related to the analysis and resolution of conflict, focusing on the interdisciplinary study of defining, understanding, and addressing conflict.

    Instructor: Catherine Gerard, Director of PARCC

    3 Elective Courses (9 credits)

    Online & Hybrid

    PAI 732: Collaborative and Participatory Governance: Developing Collaborative Competencies for Managers

    This course provides a foundation in collaborative and participatory governance to equip students to produce and consume related processes, tools, and approaches.

    Instructor: Julia Carboni, associate professor of public administration and international affairs

    ANT 624: Negotiation: Theory and Practices

    This course teaches position-based versus interest-based negotiation skills for resolving differences and achieving mutually satisfying outcomes. Advanced techniques of communication, such as chunking, reframing, anchoring, metaphor and rapport to obtain negotiation outcomes of excellence.

    Instructor: Robert Rubinstein, Distinguished Professor of Anthropology

    SOS 621: Mediation: Theory and Practice

    This course teaches mediation skills for facilitating resolution of disputes and how to intervene and assist individuals and groups to find solutions. Learning approaches include lectures, simulations modeling and practice mediations.

    Instructor: Neil Katz, associate professor emeritus of public affairs


    Once accepted into the program, you will work with your advisor to choose 3 courses that meet your goals.

    >> Download a list of courses that can be applied to your Conflict and Collaboration certificate. (pdf)

  • Online & Hybrid Course Schedule Samples

    The program can be completed part-time in as few as 9 months. To help you better visualize how you may move through the CAS program, below are several sample course schedules.

    Please note that these are only examples of possible course sequences. Your academic advisor will provide support and recommendations as you select courses. However, there is no mandatory sequence you are required to follow.

    2 online courses each semester


    PAI 601
    PAI 732


    ANT 624
    SOS 621

    1 online courses each semester, 2 residential courses in summer


    PAI 601


    ANT 624


    PAI 732
    SOS 621

    1 online courses each semester, 1 residential course each of 2 summers


    PAI 732


    PAI 601


    ANT 624


    SOS 621
  • Tuition

    Students have the option to pursue courses for graduate credit, or, for those solely looking for professional development, as non-credit training.

    Tuition for the 2021-2022 academic year is $1,734 per credit, totaling $20,808 for the 12-credit program.

    Scholarships are available for students who matriculate into this CAS program as a stand-alone student (not concurrent with another program of study). For consideration of financial support, please complete your application for admission by the deadline (December 1 for Spring; April 1 for Summer; August 1 for Fall). For more information, please contact PARCC directly.

    Financial Aid

    While financial aid in the form of federal education loans are not available for this stand-alone CAS, applicants should inquire within their employers/agencies about funding for professional development.

    Military Benefits

    Syracuse University’s commitment to support veterans and military students goes back over 100 years, and the University is recognized as the best place for veterans to study, ranking as the #1 private school by the Military Times’ “Best for Vets” 2019 rankings. At SU, student veterans are assisted with their veteran educational benefits by the Office of Veteran Success, including unlimited participation in the Yellow Ribbon Program, allowing Post-9/11 GI Bill students to receive additional funding to cover required tuition and fees.

    The CAS program is an approved program of study at Syracuse University, allowing student veterans to access VA benefits toward their study in this field. More information on how to access VA benefits for tuition and fees, as well as assistance with payment deferrals, can be found on the Office of Veterans Affairs website.

  • Admission


    To apply to the stand-alone online, hybrid, or on-campus certificate program, submit the following application materials:

    1. Online Application
    2. $75 Application Fee
    3. Personal Essay
    4. 2 Letters of Recommendation
    5. Official transcripts
    6. Resume or CV

    GRE's and work experience are not required.


    Admissions decisions are made on a rolling basis with classes beginning in August, January, and May. We encourage you to submit your application as early as possible to join the next cohort.

    Submit your application by December 1 for Spring; April 1 for Summer; August 1 for Fall.


    To apply to complete this certificate program on-campus in concert with your graduate degree, submit the following application materials:

    1. Internal Admission Application (pdf)
    2. Student Proposed Courses Form (pdf)

    Please note, if you are enrolled in two or more programs of study (degree or certificate), course credit may be counted toward a maximum of two distinct programs. In cases where you are enrolled in more than two certificate programs, the minimum number of credits earned must be at least 80% of the credits required for each certificate.

    We will help you ensure you take the courses required while maximizing how credits are applied toward your programs of study.

  • Completion Options

  • Stand-alone

  • Midcareer students and those with a bachelor's degree are eligible to apply.

  • Concurrent

  • All students enrolled in a Syracuse University graduate degree program are eligible to apply.

  • Offered by

    Program for the Advancement of Research on Conflict and Collaboration

  • Initially known for its breakthrough work in conflict transformation, intractable conflicts, and identity conflicts in the international arena, PARCC has expanded its research and training priorities to support community development, conflict negotiation and evaluation, and the design and study of peace-building projects.

    PARCC is also known for innovative education projects, including E-PARCC--a web-based collection of cases, simulations, and syllabi for teaching collaborative governance; and the Summer Institute, which trains individuals in the skills of conflict resolution and collaboration.

  • Contact PARCC

    Roxanne Tupper
    Roxanne Tupper
    Administrative Assistant, PARCC

  • Related Maxwell Degree Programs

    This certificate can be completed concurrently with all Maxwell degree programs. All current Syracuse University graduate students are eligible to apply. 

    >> View all Maxwell School degrees.

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