A Struggle for Power and Control over Service Delivery in the Nonprofit Sector

Collaboration Gone Awry: A Struggle for Power and Control over Service Delivery in the Non-Profit Sector

Melissa Brazil and Eli Teram Wilfrid (Laurier University)

November 2010

Summary:

This is a case of inter-organizational collaboration gone awry where several non-profit and government agencies have come together to develop and implement a streamlined first response protocol for victims of sexual assault and domestic violence in one Ontario community. Despite having created a common protocol, not all members of the Action Committee on Sexual Assault and Domestic Violence (ACSADV) follow this protocol. Moreover, each agency appears to have a different level of commitment to the collaboration and the decisions made by the ACSADV.

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