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Conflict Management Center Workshop- Basic Training

220 Eggers Hall, Strasser Legacy Room

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Conflict Management Center  Workshop "Basic Training part 1: Conflict Styles and Reflective Listening"  

9:00 am-1 pm: Basic Training Part 1: Conflict Styles and Reflective Listening

What kind of conflict style do you have? How does it impact the way in which you deal with conflict? Understanding the various conflict styles can help bridge understanding in how you and others react to conflict. Also learn a powerful tool that can help deal with emotions associated with interpersonal conflict- reflective listening. Reflective listening helps address these high emotions in order to allow 'room' to address the conflict. Add these two 'tools' to your conflict management toolbox in an interactive, participatory workshop format.

1 pm-3:30 pm: Train the Trainer: First Year Forum

This session, which will be held immediately after Basic Training Part 1, will train interested volunteers who attend the morning session on being a CMC Associate for SU's First Year Forum (FYF). The FYF initiative helps freshmen gain the knowledge and skills for a more successful college career. It involves small groups of freshmen who meet with a faculty member on a regular basis on a variety of topics. One of the options for FYF is an approximately 1-hour workshop on the basics of conflict management- and the requests are already pouring in! We will cover everything you need to know in order to be a trainer using this CMC-developed curriculum. During the workshop, participants will gain experience actually using this curriculum that is utilized in the first year student session. Trainers will be paired with an experienced CMC trainer during these workshops. 

You are encouraged to attend both portions and stay the entire day. However, if you are unable to or you are just interested in the Basic Training portion, please attend Part 1 of the training. It is really important as it provides a foundation for other CMC workshops!

The workshop is FREE and open to all, but registration is required.
Lunch will be served. To register for this training, please send an email to: 

The Conflict Management Center (CMC) is a student-led, educational project of the Program for the Advancement of Research on Conflict and Collaboration (PARCC).
The organization focuses on developing skills in conflict transformation and on training others in those skills through workshops and outreach events that are open to both the University and the greater Syracuse community.

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Exterior of Maxwell in black and white when there was no Eggers building

We’re Turning 100!

To mark our centennial in the fall of 2024, the Maxwell School will hold special events and engagement opportunities to celebrate the many ways—across disciplines and borders—our community ever strives to, as the Oath says, “transmit this city not only not less, but greater, better and more beautiful than it was transmitted to us.”

Throughout the year leading up to the centennial, engagement opportunities will be held for our diverse, highly accomplished community that now boasts more than 38,500 alumni across the globe.