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Mihm Speaks to FedScoop About IRS Taxpayer Experience Office

March 21, 2022


Chris Mihm

Chris Mihm

The Internal Revenue Service is opening a taxpayer experience office to focus on all aspects of taxpayer transactions. Chris Mihm, adjunct professor of public administration and international affairs and former managing director for strategic issues at the Government Accountability Office, discusses his takeaways from the IRS’ plan on FedScoop's "The Daily Scoop" podcast. 

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