Skip to content
Center for Policy Research

Policy Brief

Electronic Health Records: Delivering the Right Information to the Right Health Care Providers at the Right Time

William M. Tierney

C.P.R. Policy Brief No. 44

February 2011


Most of us consider health care to be a service business, because we think in terms of a patient who goes to the doctor to get some thing: advice, medication, devices, surgery, or physical therapy. The author argues that what patients really get, and health care practitioners really provide, is information. Ninety-eight percent of what those who practice medicine do is not the end result, the end service, but the overall process of getting there.

Sponsored by the The Herbert Lourie Memorial Lecture series, which is jointly sponsored by Syracuse University's Maxwell School of Citizenship and Public Affairs and the Central New York Community Foundation, Inc., and is administered by the Center for Policy Research and The Lerner Center for Public Health Promotion.

The Center for Policy Research Policy Brief series is a collection of essays on current public policy issues in aging; urban and regional studies; education finance and accountability; public finance; social welfare, poverty, and income security; and related research done by or on behalf of the Center for Policy Research at the Maxwell School of Syracuse University.

Center for Policy Research
426 Eggers Hall