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AI Is Changing How People Seek Mental Health Support

Michiko Ueda-Ballmer
One in three young adults now turns to AI to discuss mental health concerns, and a growing share say they rely less on human professionals as a result. What does that tell us about where people are actually seeking help, and why? Lerner Center Research Affiliate Michiko Ueda-Ballmer digs into the data and finds reasons for both concern and cautious optimism.
May 29, 2026

Lerner Center for Public Health Promotion and Population Health