Interpersonal Conflict Resolution Skills meets Monday, MAY 11th - Saturday, MAY 16th (Mon-Fri 9am-5pm; Sat 9am-12pm). Instructor: Neil Katz.
This course enhances communication and rapport-building skills to interact more effectively and solve problems creatively. It provides a foundation in reflective listening, problem solving, assertion, and managing conflicts among needs and values. The course includes theory, demonstrations, skill practice, and critique, as well as a workplace mediation component. It is designed to have immediate and wide applicability in interpersonal and group settings.
The Summer Institute for Creative Collaboration and Conflict is sponsored by PARCC- Program for the Advancement of Research on Conflict and Collaboration.